Frequently Asked Questions

Song Nganvung is an AI-driven data analysis tool for crypto portfolios, built primarily for UK-based investors who want structured insight into their holdings without paying ongoing subscription or transaction fees. It's designed for people who already hold crypto assets and want clearer, data-backed visibility into performance, allocation, and risk.

Song Nganvung does not charge subscription fees, management fees, or per-trade commissions for using the analysis platform. The underlying infrastructure and model are funded independently of user charges. As with any financial tool, you should still check for any third-party costs (such as exchange or wallet fees) that may apply outside of our platform.

To generate portfolio-specific analysis, Song Nganvung needs visibility into your holdings, typically through a read-only connection or manual entry, depending on how you choose to use the platform. We do not require withdrawal or trading permissions, and you control what is connected at any time.

No. Song Nganvung does not execute trades, hold custody of assets, or act as a broker. It is an analysis and insight tool. Any decisions about buying, selling, or holding assets remain entirely with you.

No. The output from Song Nganvung is informational and analytical in nature. It is not personalised financial advice, and it should not be treated as a recommendation to take any specific action. We'd suggest speaking with a qualified financial advisor before making investment decisions.

Song Nganvung processes portfolio data to surface patterns such as allocation concentration, historical volatility, and relative performance across holdings. The specific metrics and views available are outlined in more detail on our Features page.

We apply standard security practices to protect account and portfolio data, including restricted internal access and encrypted storage where applicable. For full details on what we collect and how it's used, please review our Privacy Policy.

Song Nganvung is built with UK-based investors in mind, but the platform itself is not restricted by location in a technical sense. That said, local regulations regarding crypto assets and data handling vary, so you should confirm that use of the platform is appropriate under the rules that apply in your jurisdiction.

The analysis is based on the data available at the time it's generated and on the models underlying the platform. Crypto markets are volatile and unpredictable, so no analysis — AI-driven or otherwise — can guarantee future outcomes. Outputs should be treated as one input among several when reviewing your portfolio.

Yes. You can disconnect any linked accounts or request closure of your Song Nganvung account at any time. Details on data retention after account closure are covered in our Privacy Policy.

Coverage depends on available market data for each asset. Major and widely-traded cryptocurrencies are generally supported, while very low-liquidity or newly-listed tokens may have limited or delayed data availability.

You can access the platform directly from the button in the navigation bar above. If you have questions before getting started, our Contact page is the best way to reach us.